21121 Managing Electronic Business Processes

This subject introduces the major issues and trends impacting upon the management of electronic business processes. It provides an overview of the importance of developing and linking the electronic business strategy of an enterprise to its corporate and business objectives. It explores how electronic business can enhance the competitive advantage of the enterprise. Students analyse business processes and methodologies for business process re-engineering. The subject addresses major issues relating to the evaluation of IT systems investments, business performance evaluation, organisational restructuring and the management of cross-functional activities for improved efficiencies and develops awareness of the impact of electronic business on the management of change in different environments.