University of Technology Sydney

240730 Omnichannel Marketing Strategy

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Subject handbook information prior to 2021 is available in the Archives.

UTS: Business: Marketing
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

Requisite(s): 240729 Digital Marketing Today AND 240710 Digital Consumer Behaviour AND 240715 Data-Driven Marketing AND 570101 Branding in the Digital World
There are course requisites for this subject. See access conditions.

Description

This subject explores the myriad of channel options available to today's digital marketer and how consumers and businesses use different channels on the path to purchase. It explores current topics, such as the impact of mobile behaviour on channels, location-based marketing, and the implementation of customer relationship management tools to drive omni-channel strategy.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. develop strategies across digital and non-digital marketing channels
2. communicate omnichannel marketing strategies to key stakeholders
3. assess the customer acquisition funnels and suggest improvements for business outcomes
4. formulate value propositions for a range of campaigns such as mobile first, outdoor-led and how to integrate across channels