32558 Business Intelligence

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Subject handbook information prior to 2018 is available in the Archives.

UTS: Information Technology: Systems, Management and Leadership
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

Requisite(s): 32557 Enabling Enterprise Information Systems
These requisites may not apply to students in certain courses. See access conditions.
Anti-requisite(s): 32534 Knowledge Management Systems

Recommended studies:

General knowledge of business organisations and uses of IT and the internet.

Description

This subject deals with information systems as part of business organisations. It addresses the processes of generation, dissemination, retention, application and distribution of corporate information and knowledge. The subject also includes key aspects of information systems development approaches and ways of designing systems that provide business intelligence to enterprises. A range of issues in business organisations with regard to knowledge management is covered. The techniques are explored practically in project-based assignments.

Subject learning objectives (SLOs)

1.	Apply conceptual knowledge on how business intelligence is used within organisations.
2.	Evaluate organisations' abilities to create and mobilise corporate knowledge.
3.	Select software tools for knowledge management systems in business organisations
4.	Suggest design systems to provide business intelligence

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the development of the following Course Intended Learning Outcomes (CILOs):

• Identify, interpret and analyse stakeholder needs. (A.1)
• Establish priorities and goals (A.2)
• Identify constraints, uncertainties and risk of the system (social, cultural, legislative, environmental, business etc.) (A.3)
• Identify and apply relevant problem solving methodologies (B.1)
• Synthesise alternative/innovative solutions, concepts and procedures (B.3)
• Apply decision-making methodologies to evaluate solutions for efficiency, effectiveness and sustainability (B.4)
• Implement and test solutions (B.5)
• Demonstrate research skills (B.6)
• Develop models using appropriate tools such as computer software, laboratory equipment and other devices (C.2)
• Evaluate model applicability, accuracy and limitations (C.3)
• Communicate effectively in ways appropriate to the discipline, audience and purpose. (E.1)
• Work as an effective member or leader of diverse teams within a multi-level, multi-disciplinary and multi-cultural setting (E.2)
• Identify and apply relevant project management methodologies (E.3)

Teaching and learning strategies

Students learning is facilitated by a combination of active learning tasks, face to face class meetings, assessment tasks, and feedback. Active learning tasks are set prior to class meetings, allowing students to engage with the material and consolidate their learning. Students are provided with material on UTSOnline which they are required to interact with tasks before coming to the class. Class meetings combine blended lectures that aim to expand on the pre-reading material studied and to provide real-life context to the concepts. Pre-meeting tasks are considered collaboratively where students work in small teams or groups to reinforce, and reflect on, their learning and inform the assessment tasks. Assessment tasks are designed to provide formative feedback as well as allowing students to practice some of the concepts covered in the context of real-life situations presented as cases. In addition, consultation is encouraged directly after classes and by appointments at other times, as well as through the use of UTSOnline discussion board.

Content (topics)

• Information systems and information systems development approaches
• Using information systems to rethink business processes
• Framework for business intelligence
• Theories, techniques, and considerations for capturing organisational intelligence
• Aligning business intelligence with business strategy
• Techniques for implementing business intelligence systems

Assessment

Assessment task 1: Class Participation

Intent:	This assessment task is intended to allow students to critically engage with the material covered in this subject throughout the session. Through pre-reading and collaborative discussions in class meetings or the discussion boards, the students formulate their responses to questions designed to encourage reflective learning.
Objective(s):	This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.1, B.1, B.4 and B.5
Type:	Case study
Groupwork:	Individual
Weight:	10%
Length:	2 pages for each case study.
Criteria linkages:	Criteria Weight (%) SLOs CILOs Evidence of critical engagement with class material 25 1 A.1 Evidence of recognition of business issues and approaches 25 2 B.1 Evidence of application of appropriate techniques 25 3 B.4 Correctness of solutions 25 4 B.5 SLOs: subject learning objectives CILOs: course intended learning outcomes

Assessment task 2: Assignment 1 - BI Analysis

Intent:	Become familiar with business intelligence capabilities in order to understand how they benefit the organization.
Objective(s):	This assessment task addresses the following subject learning objectives (SLOs): 1, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): B.3, B.6 and C.3
Type:	Report
Groupwork:	Individual
Weight:	30%
Length:	Between 1000 and 1500 words.
Criteria linkages:	Criteria Weight (%) SLOs CILOs Appropriate and comprehensive literature review 30 1 B.6 Depth of analysis 40 3 C.3 Clear and well-organized assignment and referencing 30 4 B.3, B.6 SLOs: subject learning objectives CILOs: course intended learning outcomes

Assessment task 3: Assignment 2 - BI Implementation

Intent:	Gain a deeper understanding of management and implementation concepts of business intelligence.
Objective(s):	This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.3, B.6 and C.2
Type:	Report
Groupwork:	Individual
Weight:	30%
Criteria linkages:	Criteria Weight (%) SLOs CILOs Appropriate and comprehensive literature review 30 1 B.6 Depth of analysis and development 40 2, 3 A.3, C.2 Clear and well-organized assignment and referencing 30 4 B.6 SLOs: subject learning objectives CILOs: course intended learning outcomes

Assessment task 4: Assignment 3 - BI Solution

Intent:	Develop a BI solution for a real-case scenario applying knowledge obatined through the subject.
Objective(s):	This assessment task addresses the following subject learning objectives (SLOs): 1, 2, 3 and 4 This assessment task contributes to the development of the following course intended learning outcomes (CILOs): A.1, A.2, B.1, B.6, C.2, C.3, E.1, E.2 and E.3
Type:	Report
Groupwork:	Group, group assessed
Weight:	30%
Length:	Approximately 6000 words.
Criteria linkages:	Criteria Weight (%) SLOs CILOs Appropriate literature review 10 1 B.6 Identification of the problem 10 2 A.1, A.2 Correctness of solution 40 3, 4 B.1, C.2, C.3 Well-organized assignment 10 1 E.2 Quality of presentation 30 4 E.1, E.3 SLOs: subject learning objectives CILOs: course intended learning outcomes

References

1. Sabherwal, R. and Becerra-Fernandez, I.(2011). Business Intelligence: Practices, Technologies and Management. John Wiley.
2. Turban,E. and Volonino, L.(2011). Information Technology for Managment: Improving Strategic and Operational Performance. 8th edn.Wiley.
3. Avison, D. and Fitzgerald, G. (2006). Information Systems development: Methodologies, techniques and tools. 4th ed. McGraw-Hill.
4. Anderson-Lehman, R., Watson, H.J., Wixom, B.H., & Hoffer, J.A., 2004, Continental Airlines Flies High with Real-Time Business Intelligence, MIS Quarterly Executive, 3, 4, pp 163-176
5. Gangadharan, G.R., & Swami, N., 2004, Business Intelligence Systems: Design and Implementation Strategies, Proceedings of the 2nd International conference on Technology Interfaces, June 7-10, Cavtat, Croatia, pp 139-144
6. Herschel, T., & Jones, N.E., 2005, Knowledge Management and Business Intelligence: The Importance of Integration, Journal of Knowledge Management, 9, 4, pp 45-55
7. Jourdan, z., Rainer, R.K., & Marshallo, T.E., 2008, Business Intelligence, An Analysis of the Literature, Information Systems Management, 25, pp 121-131
8. Negash, S., 2004, Business Intelligence, Communications of The Associoation for Information Systems, 13, pp 177-195
9. Watson, H.J., Wixom, B.H., 2007, The Current State of Business Intelligence, Computer, September issue, pp 96-99
10. Williams, S., & Williams, N., 2003, The Business Value of Business Intelligence, Business Intelligence Journal, Fall issue, pp 1-11

Other resources

Online support for this subject will be via UTSOnline at http://online.uts.edu.au