57147 Enterprise Content Management
8cpGraduate subject – Information and Knowledge Management – 400 level
Subject coordinator: Derek Jardine
Enterprise content management (ECM) includes the strategies, processes and tools used to capture, manage, store, preserve, and deliver content to support organisational outcomes. This subject provides an overview and explanation of ECM and its key components. It explores how ECM contributes to the management and use of an organisation's structured and unstructured information, wherever that information exists.
Students explore frameworks of ECM and are introduced to the strategies and techniques for managing records, documents, email, web-based and collaboration content, business applications such as customer relationship management and enterprise resource planning, business processes and workflow. The subject explores key strategic drivers for ECM, such as governance and information sharing, and shows how organisations effectively deploy ECM to improve relationships between people, content, processes and technology and contribute to organisational outcomes.
Typical availability
Spring semester, City campus
Detailed subject description.
Fee information
2009 contribution for post-2008 Commonwealth-supported students: $866.83
Note: Students who commenced prior to 1 January 2008 should consult the Student contribution charges for Commonwealth supported students
Not all students are eligible for Commonwealth Supported places.
2009 amount for undergraduate domestic fee-paying students: $2,900.00
Note: Fees for Postgraduate domestic fee-paying students and international students are charged according to the course they are enrolled in. Students should refer to the Annual Fees Schedule.
Subject EFTSL: 0.167Access conditions
Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at Access conditions and My Student Admin.
