21779 Management Skills

Students develop insight into the interpersonal skill requirements of managers and establish a basis for the future development of skills. This subject deals experientially with the interpersonal skills needed by managers to lead teams successfully and takes the individual's awareness of his or her skills and interpersonal style as its starting point. It goes on to examine basic communication skills such as listening, counselling and non-verbal behaviour. It deals with applied skills including interviewing, time management, goal setting, delegation, group facilitation and meetings management, decision making, conflict management and negotiation, and organisational communication.