Faculty of Business: Leisure, Sport and Tourism
Credit points: 6 cp

Subject level: Undergraduate

Result Type: Grade and marks

Handbook description

This subject provides the leisure management theory and management strategies that are essential for the operation of leisure services and facilities. Students gain an understanding of the issues associated with the contemporary practice of managing and operating leisure services and facilities. Current trends, case studies and future directions are also examined.

Subject objectives/outcomes

On successful completion of this subject students should be able to:

1. Apply and analyse leisure management and service quality theories and assess their applicability to management of leisure industry settings.
2. Demonstrate an understanding of the operational requirements involved in the management of leisure services and facilities.
3. Develop management/ business strategies for effective and efficient management of leisure services and facilities.
4. Design and implement management evaluation and analyses procedures for leisure services and facilities.

Contribution to graduate profile

This subject will provide students with the foundations for managing, operating and evaluating leisure services and facilities within various organisational contexts. Students will be exposed to a range of management theories that are used in leisure settings to cater for social and consumer needs. The course is designed to equip students with an understanding of current industry trends and management practice in order to facilitate application of these skills in future employment within the industry.

Teaching and learning strategies

Teaching strategies include lectures (including guest lecturers), case studies, and workshops. Content for this subject will be supported by UTS Online.

Content

• The leisure industry in Australia and management implications
• Leisure management theory
• Facility design and capacity management
• Customer service
• Business and marketing planning
• Operational management including: OHS, equity and access
• Technology and informational systems for reporting and evaluation
• Human resource management and quality assurance issues
• Future trends and forecasting.

Assessment

Syndicate Case Study and Presentation (Group – 20% / Individual – 20%)	40%
This addresses objectives 1-4.
Examination (Individual)	60%
This addresses objectives 1, 2 and 4.

Examinations will be conducted under University examination conditions and, hence, thoroughly address the concerns regarding secure assessment. The syndicate case study and presentation analysis is highly individualised and, therefore, reduces any possibility of plagiarism. Topics are changed annually, thus further reducing the risk of plagiarism.

Recommended text(s)

There is no required text for this subject.

Indicative references

Grainger-Jones, B. (1999). Managing Leisure. Oxford: Butterworth-Heinemann.

Kelly, J. and Warnick, R. (1999). Recreation Trends and Markets: the 21st Century. Champaign, USA: Sagamore.

McGuire, L. (1999). Australian Services: Marketing and Management. South Yarra, Australia: McMillan.

Pigram, J. and Jenkins, J. (1999). Outdoor Recreation Management. New York: Routledge.

Torkildsen, G. (1999). Leisure and Recreation Management, 4th edition. London: Spon.