On completion of this subject students will understand how to design, develop and implement quality and operations management systems in manufacturing, service and government organisations; the process of certification of quality and operations management systems according to the Australian and International Standards ISO 9001 (Quality), ISO 14001 (Environment) and AS 4806 (Safety); the concept and methods of evaluation of quality and operations management systems (Auditing); and the relevance of effective quality and operations management systems for continual improvement strategies, initiatives and programs.
Assessment: Assignments (40 per cent), examination (60 per cent).
Autumn semester, City campus
Spring semester, City campus
Summer session, Hong Kong
2008 contribution for post-2008 Commonwealth-supported students: $907.50
Note: Students who commenced prior to 1 January 2008 should consult the Student contribution charges for Commonwealth supported students
Not all students are eligible for Commonwealth Supported places.
2008 amount for undergraduate domestic fee-paying students: $2,532.00
Note: Fees for Postgraduate domestic fee-paying students and international students are charged according to the course they are enrolled in. Students should refer to the Annual Fees Schedule.
Subject EFTSL: 0.125