27706 Managing Tourism Services

This subject provides knowledge and understanding of management as a social process; the ability to analyse management theories and empirical studies and assess their applicability to various tourism industry settings and management structures; knowledge of the functions and levels of management in tourism industry organisations; the ability to formulate management strategies and perform management functions appropriate to sectors of the travel and tourism industry; and knowledge and understanding of the necessary ethics and responsibilities of tourism managers in relation to external environments and publics.