21743 Business Excellence

6cp
Postgraduate

This subject develops an understanding of the practical and managerial aspects of quality, including the fundamentals of total quality management and its relationship to productivity and organisational performance. Topics include: the fundamentals of quality, productivity, and organisational performance; total quality management; traditional concepts and modern definitions of quality; quality management tools and techniques; quality standards; and performance measurement.

Note(s)

Prior to Autumn semester 2004, this subject was called Quality Management Systems.

Detailed subject description.

Fee information

2008 contribution for post-2008 Commonwealth-supported students: $1,062.38
Note: Students who commenced prior to 1 January 2008 should consult the Student contribution charges for Commonwealth supported students
Not all students are eligible for Commonwealth Supported places.

2008 amount for undergraduate domestic fee-paying students: $2,346.00

Note: Fees for Postgraduate domestic fee-paying students and international students are charged according to the course they are enrolled in. Students should refer to the Annual Fees Schedule.

Subject EFTSL: 0.125

Access conditions

Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at Access conditions and My Student Admin.