21743 Business Excellence
6cp Postgraduate
This subject develops an understanding of the practical and managerial aspects of quality, including the fundamentals of total quality management and its relationship to productivity and organisational performance. Topics include: the fundamentals of quality, productivity, and organisational performance; total quality management; traditional concepts and modern definitions of quality; quality management tools and techniques; quality standards; and performance measurement.
For detailed information, see the full subject description at:
http://www.gsb.uts.edu.au/courses/subject/syllabus/21743.pdfNote(s)
Prior to Autumn semester 2004, this subject was called Quality Management Systems.
2007 contribution for post-2004 Commonwealth-supported students: $889.75
2007 amount for undergraduate domestic fee-paying students: $2,280.00
Subject EFTSL: 0.125
Note: The above fees are applicable in 2007 for Commonwealth-supported students who commenced after 2004 and domestic fee-paying undergraduate students only. Pre-2005 Commonwealth-supported students should consult the
Student contribution charges for Commonwealth supported students webpage.
Not all students are eligible for Commonwealth supported places, and not all subjects are available to Commonwealth supported students. Domestic fee-paying students and international students should refer to the
Fees webpage.
Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at
Access conditions and My Student Admin.