Student services

To ensure student success, the Student Services Unit provides a range of professional services to support different aspects of student life and learning at UTS.

All these services are sensitive to the needs of students from diverse backgrounds and are available at City and Kuring-gai campuses with flexible hours for part-time students.

See the following list, or contact the Student Services Unit at:

Transition to university programs

Orientation 2005

UTS offers a free Study Success Program of integrated lectures and activities before semester begins, to help new students manage the transition to university study. There are specially tailored programs for part-time and international students as well as for current school leavers.

Peer support network

The Peer Network Program enlists the aid of existing students to assist with the orientation of new students. Both undergraduate and postgraduate students can get involved.

Careers Service

The Careers Service offers career guidance, and assists with job placement for students seeking permanent, casual or vacation work.

Chaplaincy

Visiting Chaplains and Multi-faith Centre Rooms are available to students. Chaplains comes from a number of different faith traditions including different Christian denominations, Buddhism, Judaism and Islam.

Counselling

Counsellors are available at both the City and Kuring-gai campuses. This service is free of charge, confidential and sensitive to diversity.

Financial assistance

Financial assistance staff assist students with personal financial matters, student loans, Youth Allowance, Austudy, Abstudy and other Centrelink benefits.

Health/Medical

Experienced male and female doctors with diverse personal backgrounds and clinical interests are available at both the City and Kuring-gai campuses.

Housing

University Housing offers three residences to students, all within easy access to City campus. The Housing Service also provides assistance to students in locating short-term and long-term accommodation in the private rental and share accommodation market.

Special Needs Service

The University has in place a range of services and procedures to improve access for students with disabilities, ongoing illnesses and other special needs.

Computing facilities at UTS

UTS General Access Computing Facilities are located throughout all campuses of the University. All computers are connected to the Internet and most are available 24 hours per day, seven days per week. For details of locations, availability and services available, see the Information Technology Division (ITD) website at:

Access to these labs requires a login and password. For assistance with setting up a login, call the IT Support Centre, or pick up a Computing Facilities @ UTS brochure from any of the labs or IT Support Centres.

IT Support Centre

During semester, the IT Support Centre is open from 8.00 a.m. to 9.30 p.m., Monday to Friday. On weekends and during semester breaks, it is open from 9.00 a.m. to 5.00 p.m.

Contact the IT Support Centre at:

For a full list of services and support available, go to the Student Computing Assistance Guide online at:

Acceptable Use of Information Technology Facilities policy

The Acceptable Use of Information Technology Facilities policy covers all UTS IT facilities including email accounts and is available online at:

Information on how to use these computing facilities and IT services is available online at:

UTS wireless network

UTS provides students with access to a Wireless network environment. A free wireless access account is available for each UTS student.

Further information is available at:

Computer training

In general, where computer training is a necessary part of a Commonwealth supported place course, it is provided as part of that course. Students can also consult the Mathematics and ICT Study Centre.

Bridging courses

Chemistry bridging course

For first-year chemistry subjects, it is strongly recommended that students have either HSC chemistry or some other suitable prior knowledge. UTS Bridging Chemistry is a bridging course designed to prepare students without such prior knowledge for the study of chemistry at tertiary level. The course includes lectures and demonstrations, tutorial and problem-solving sessions, self-paced learning and laboratory experiences.

Further information can be obtained from:

Mathematics bridging subjects

The Mathematics and ICT Study Centre provides bridging subjects for students who need mathematics, statistics and basic computing skills for their degree studies at UTS. If groups of students have particular needs, Centre staff can design a bridging subject specifically to meet these needs.

94450
Introduction to Statistics

This subject is run over four evenings in February and July. It is designed for students about to enter introductory statistics or research methods subjects. It covers statistical concepts and statistical computing, usually SPSS. Students also use Excel if they require knowledge of Excel for their studies. This subject is free of student contribution amounts and carries no EFTSL value.

94470
Introduction to Computers for Beginners

This subject is usually run on Saturdays in February and March for new students and at other times if requested by faculties or student groups. It is designed for students who are not familiar with computers and aims to develop confidence, an understanding of terminology and some basic skills. It covers Microsoft Word, Excel, PowerPoint, how to use UTS systems and the Internet. This subject is free of student contribution amounts and carries no EFTSL value.

94480
Bridging Mathematics

This intensive subject is run day and evening over two weeks in February. It provides prerequisite mathematical skills at 2/3-unit HSC level and is aimed at non-current students, students who have studied mathematics overseas and students who have not studied a high enough level of mathematics at school for their needs. It is recommended for students entering Business; Engineering; Science; Design, Architecture and Building; and Information Technology. This subject is free of student contribution amounts and carries no EFTSL value.

94490
Mathematics Preparation for Nursing

This subject is run day and evening in February. It gives a general introduction to mathematics and science for students entering Nursing. This subject is free of student contribution amounts and carries no EFTSL value.

Physics bridging course

The Physics Bridging course is for students who have not completed HSC physics and who wish to be well prepared to undertake a tertiary course which involves physics. The course is also recommended for students returning to study after a long time.

UTS Bridging Physics is a short introductory and refresher course in physics suitable for all students entering courses with a physics component. The course does not attempt to cover all of HSC physics, however, it does provide the necessary knowledge to assist with tertiary study.

The format of the course includes lectures and problem-solving tutorials. The two-day course is held in late January, and is supported by comprehensive learning materials. Further information can be obtained from:

Mathematics and ICT Study Centre Foundation Course

35010
Foundation Mathematics

Foundation Mathematics runs in Spring semester on two nights per week. The course covers the content of the HSC 2-unit mathematics course and prepares students for entry into courses that require some mathematical skills, such as Engineering; Science; Information Technology; Design, Architecture and Building; and Business. Students who wish to enrol at the University in the following year are encouraged to take the subject as a non-award subject. In many cases the subject can then be credited as an elective in their degree program.

Insearch Limited – Foundation Program

Insearch Limited, which is wholly owned by UTS, offers a Foundation Studies Certificate in Science. The program is designed by staff of the Faculty of Science for students who are not currently qualified for direct university entry. While the University cannot guarantee admission to its degree programs (for local students), students who have completed the program may apply for admission to the first year of most science degree programs offered by the Faculty of Science. For further information, contact: