The Faculty provides network connected laboratories used in both teaching and research. The network and UNIX servers provide the application software required and network services (www, ftp, email, news) used to access resources and information throughout the University and the world. The Faculty URL is:

http://it.uts.edu.au

The following information is accurate at the time of printing.

Teaching laboratories

UNIX laboratories

A combination of Solaris and Linux workstations provides students with a UNIX environment. They are used for many of the Faculty's subjects.

PC laboratories

A number of PC laboratories provide access to the PC/Windows environment.

Access

General access to these laboratories is 9.00a.m. to 9.00p.m., Monday to Friday, during semester. On some occasions, these laboratories are booked for different subjects and, during these booked times, students not enrolled in those subjects should vacate that laboratory. Timetable bookings are located on doors, and are available on the Faculty's Intranet website. After the first week of each semester's examination period, and also during vacation periods, the laboratories are available only between 9.00a.m. and 6.00p.m. Seven-day-per-week, 24-hour access is provided for some laboratories throughout the University.

Specific purpose laboratories

Access to these specific purpose laboratories is arranged by the academic involved in a particular subject or research project.

Internetworking Laboratories

Three laboratories equipped for teaching of computer network subjects. These laboratories are equipped with user configurable rack mounted network equipment.

Graphics Laboratory

A number of PC/Linux/Windows computers for graphics subjects.

Access Grid

The Faculty operates an Access Grid (AG) node on behalf of the University. This provides a research environment for the study of issues relating to collaborative work in distributed environments. The AG utilises a high-bandwidth environment for virtual meetings. The AG node at UTS is provided for the use of the research community at UTS and is connected to GrangeNet – a multi-gigabit experimental network to support grid and advanced communication services.

Collaborative Systems

A research laboratory applying computer communications technology to improving work practices.

Creativity and Cognition Studios

These studios form a multidisciplinary environment for research into computing support for creativity and into the development of new art forms and art practice using digital media. They include a sound studio and a video wall with an interaction space incorporating a range of sensor systems.

Remote access facility

The remote access facility provides modem access for students and staff through either terminal emulation or remote network connection using PPP. This allows users to access some of the Faculty's computing systems and perform work from home.

Help desk facility

The Faculty's help desk, located in the Technical Support Centre at CB10.3.370, provides users with information on the usage of equipment, software and facilities, help with problems, and is a point of contact for reporting faults:

telephone (02) 9514 1869.

Information Technology Division (ITD) general access computing facilities

ITD is a University division that provides general computing facilities for all students at UTS. The computing facilities are available at all four campuses and are available in different mediums from Internet Kiosks, public space machines and full computing laboratory machines that are connected to printers. All of the machines are connected to the Internet and most are available 24 hours per day, seven days per week. Brochures for all of the services available for students are located at the IT Support Centre and in general access labs.

UTS email and lab access accounts

All students also have access to a UTS email and lab access account that has 10 MB of space for email as well as allowing access to the UTS general access computing facilities and wireless network available at City campus, Broadway and Haymarket. For further information and to activate this account, go to:

www.uts.edu.au/email

General access computing facilities

UTS general access computing facilities provide access to UNIX, PC and Macintosh laboratories throughout the University that are available for use by all students.

Access to ITDs UNIX servers is available from all laboratories through Telnet and FTP programs. For a full listing of the computing facilities available and where they are located, go to:

www.itd.uts.edu.au/itd.php?section=labs

For further information and access to the Unix laboratory, go to:

www.itd.uts.edu.au/compguide/compguide.php?section=unix

IT Support Centre

The IT Support Centre and help desk – located at CB02.412. – provide assistance to the users of the UTS general access computing facilities. During semester, the IT Support Centre is open from 8.00 a.m. – 9.30 p.m., Monday to Friday. On weekends and during semester breaks, it is open from 9.00 a.m. – 5.00 p.m. The IT Support Centre can be contacted on telephone (02) 9514 2222 or in any of the computing labs by dialling x2222. For further information on the IT Support Centre, locations or hours, goto:

http://www.itd.uts.edu.au/itd.php?section=itsc

Student Computing Assistance Guide

For a full list of the services and support available to all students at UTS, including the wireless network and how to access and use these services, go to the Student Computing Assistance Guide at:

http://www.itd.uts.edu.au/computingguide/index.html

This also covers areas such as IT purchasing of software and hardware at discounted student rates, colour printing at a small cost and colour scanning facilities.

IT Acceptable Use Policy

All University computing facilities are to be used exclusively for purposes concerning your study. Misuse, damage to property, security breaches, harassment or offensive behaviour will result in exclusions and disciplinary action. The Acceptable Use of IT Facilities Policy covers all UTS IT facilities including email accounts. Further information is available online at:

www.itd.uts.edu.au